26 - 28 September, 2017 | Vienna, Austria

Meet the Speakers


Deutsche Telekom
Sebastian Zeiss
Vice President, Automation & Development
Deutsche Telekom
Deutsche Telekom
Onno Hoffman
Vice President, New Products & Services
Deutsche Telekom
Verizon Enterprise Solutions
Sanjeev Jain
Director IoT & CIO, EMEA
Verizon Enterprise Solutions
Vodafone Germany
Christina Hirsch
Director, Customer Experience
Vodafone Germany
Sky
James Alexander
Decisioning Director
Sky
Croatian Telecom
Matko Katanec
Director of E2E Process Design, Governance & Change Management
Croatian Telecom
Telenet
Jonathan Haasl
Director, Customer & Business Insights
Telenet
TalkTalk Business
Danny Sullivan
Director of Enterprise Service Management
TalkTalk Business
Bouygues Telecom
Carmine Muscariello
Customer Experience Director
Bouygues Telecom
PTCL
Yasir Manzoor
General Manager - Products & Content
PTCL
Lebara
Ankit Rai
Group Marketing Lead, CVM
Lebara
NOS
Mario Resina
Head of Quality
NOS
Orange
Marcin Charkiewicz
Head of Customer Testing Center
Orange
Hrvatski Telekom
Branamir Spajic
Head of Customer Escalation Management Process Section
Hrvatski Telekom
A1 Telekom Austria
Ana Simic
Head of Digital Service & Social Media
A1 Telekom Austria
Hrvatski Telecom
Natasa Brzovic
Head of Customer Experience and Support Service Design Section
Hrvatski Telecom
UPC
Attila Mosonyi
Head of Base Management
UPC
Telecom Training Corporation
Melissa Harris
CEO and Founder
Telecom Training Corporation
MTM
Jon Watts
Director & Co-Founder
MTM
Innovationbubble
Simon Moore
Chartered Psychologist and Managing Director
Innovationbubble
Room 44
Tristan Allen
Innovation Consultant & Partner
Room 44
Perpetual Experience™
Carl Lyon
Professional Facilitator, Thought Leader and Author
Perpetual Experience™
UXP Systems
Gemini Waghmare
Founder & CEO
UXP Systems
Soft-ex
Ian Lindsay
SVP Sales
Soft-ex
TechSee
Uri Kesselman
VP Sales, Europe
TechSee
Sparkcentral
Christoph Neut
VP EMEA
Sparkcentral
Microsoft
Daniel Zini
EMEA Telco & Media Industry Director
Microsoft
Insided
Jeroen Siegerink
Marketing Director
Insided
LogMeIn
Csaba Járomi
Senior Manager, Solutions Consultant
LogMeIn