26 - 28 September, 2017 | Vienna, Austria

Meet the Speakers

Speakers


Sebastian Zeiss
Vice President, Automation & Development
Deutsche Telekom
Onno Hoffman
Vice President, New Products & Services
Deutsche Telekom
Sanjeev Jain
Director IoT & CIO, EMEA
Verizon Enterprise Solutions
Christina Hirsch
Director, Customer Experience
Vodafone Germany
James Alexander
Decisioning Director
Sky
Matko Katanec
Director of E2E Process Design, Governance & Change Management
Croatian Telecom
Jonathan Haasl
Director, Customer & Business Insights
Telenet
Danny Sullivan
Director of Enterprise Service Management
TalkTalk Business
Carmine Muscariello
Customer Experience Director
Bouygues Telecom
Yasir Manzoor
General Manager - Products & Content
PTCL
Ankit Rai
Group Marketing Lead, CVM
Lebara
Mario Resina
Head of Quality
NOS
Marcin Charkiewicz
Head of Customer Testing Center
Orange
Branamir Spajic
Head of Customer Escalation Management Process Section
Hrvatski Telekom
Ana Simic
Head of Digital Service & Social Media
A1 Telekom Austria
Natasa Brzovic
Head of Customer Experience and Support Service Design Section
Hrvatski Telecom
Attila Mosonyi
Head of Base Management
UPC
Melissa Harris
CEO and Founder
Telecom Training Corporation
Jon Watts
Director & Co-Founder
MTM
Simon Moore Dr
Chartered Psychologist and Managing Director
Innovationbubble
Tristan Allen
Innovation Consultant & Partner
Room 44
Carl Lyon
Professional Facilitator, Thought Leader and Author
Perpetual Experience™
Gemini Waghmare
Founder & CEO
UXP Systems
Ian Lindsay
SVP Sales
Soft-ex
Uri Kesselman
VP Sales, Europe
TechSee
Christoph Neut
VP EMEA
Sparkcentral
Daniel Zini
EMEA Telco & Media Industry Director
Microsoft
Jeroen Siegerink
Marketing Director
Insided
Csaba Járomi
Senior Manager, Solutions Consultant
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